Shipping policy

Shipping Terms:

At Poodle Corner, we strive to provide you with a seamless shopping experience, including prompt and reliable delivery services. Please read the following Shipping Terms to understand how we handle shipping and delivery:

  1. Processing Time: Once your order is placed, please allow up to 2 business days for processing. During peak seasons or special promotions, processing times may vary, but rest assured, we work diligently to dispatch your order as quickly as possible.

  2. Shipping Time: We offer standard shipping with an estimated delivery time of 7 to 14 days. Express shipping can be managed under special requests, please contact us if that´s your case. Please note that delivery times may vary depending on your location and any unforeseen circumstances beyond our control, such as customs delays or natural disasters.

  3. Shipping Methods: We partner with reputable courier services to ensure the safe and timely delivery of your package. You will receive a tracking number via email once your order is shipped, allowing you to monitor its progress until it reaches your doorstep.

  4. Shipping Costs: Shipping costs are calculated based on your delivery address. During the checkout process, you will see the applicable shipping fees before finalizing your purchase.

  5. International Shipping: Yes, we do offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient. Please check with your local customs office for more information on potential additional charges.

  6. Returns and Exchanges: We want you to be completely satisfied with your purchase from Poodle Corner. If, for any reason, you are not happy with your order, we offer a hassle-free return policy. You have 14 days from the delivery date to initiate a return or exchange. Please visit our Returns & Exchanges page for detailed instructions and to start the process.

  7. Order Tracking: You can track the status of your order using the provided tracking number. If you encounter any issues with tracking or have questions about your delivery, please don't hesitate to contact our customer support team, and we will be more than happy to assist you.

  8. Address Accuracy: To ensure smooth delivery, please provide accurate and complete shipping information at the time of checkout. Poodle Corner will not be responsible for delays or misdeliveries caused by incorrect address details.

If you have any further questions or concerns about our Shipping Terms, please feel free to reach out to our customer support team.

Thank you for choosing Poodle Corner - we appreciate your trust in our products and services. Happy shopping!